Reviews from Dubai and across the UAE — honestly labelled
Some customers are happy to share a WhatsApp screenshot; others are not. We publish the feedback either way, and we never invent a review or a star rating to fill the page.
What customers mention most
Setup help, Arabic and Indian channels, sport that behaves on a Saturday, and a price that does not change at renewal.
“Switched from a much more expensive TV package. The Arabic channels and Dubai Sports are stable, and the 4K football on Saturday is genuinely better than what I had.”
Omar A.
Dubai Marina · WhatsApp
Customer feedback · screenshot on request
“I mainly wanted Colors, Star Plus and Zee for my parents. Setup on the Samsung TV took about ten minutes and the WhatsApp team stayed with me until it worked.”
Priya S.
Business Bay · WhatsApp
Customer feedback · screenshot on request
“Asked a lot of questions before paying and never felt rushed. Two screens, one for football and one for the kids, and no buffering on du fibre.”
James W.
Abu Dhabi · WhatsApp
Customer feedback · screenshot on request
“The trial was the reason I bought. I tested the Arabic drama channels at 9pm first, then took the 12-month plan. Fair price and a real receipt.”
Fatima R.
Sharjah · WhatsApp
Customer feedback · screenshot on request
Entries marked “Customer feedback · screenshot on request” are written feedback published without a screenshot. We add “Verified with permission” only after the customer approves the image and the wording.
No fake stars, no edited stories
We publish a WhatsApp screenshot only with the customer’s permission. Until then, the review is shown as written feedback without a screenshot or a verified badge. We do not invent reviews, and we do not add AggregateRating schema before a verified set exists.
If you are comparing providers, ask each one for a current reference and a trial. A review is useful context, not a substitute for testing the channels you actually watch at the time you watch them.
Permission first
We ask before publishing a name, area or screenshot. A customer can ask us to remove a review at any time.
Screenshots are optional
A written review is still useful. We do not delay it or label it “verified” just because the screenshot is missing.
Personal data stays out
Phone numbers, full names, order numbers and anything that identifies a household are blurred or removed.
No invented stars
We do not add aggregate-rating markup until there is a verified, consented set. No paid or incentivised reviews.
How this page works
They are feedback shared with us by customers. We show them as written feedback until the customer gives permission to publish a WhatsApp screenshot. We do not invent reviews, and we do not edit the meaning of what a customer wrote.
Because permission or the screenshot itself is still pending. We would rather show the text honestly than attach a fake image or a “verified” badge. When a customer approves a screenshot, it appears with the review and the entry is labelled “Verified with permission”.
Yes. Message us on WhatsApp with your experience. Tell us whether we may publish your first name, area and a screenshot. We will not publish your phone number, full name or any personal details without consent.
No. We do not buy reviews, offer credit for a five-star rating, or ask customers to change their wording. A negative review that helps someone choose correctly is more useful than a fake five-star one.
We have not added AggregateRating or Review schema because the verified, consented set is still being built. Google’s review-snippet policies are strict, and a page with no stars is better than a page with invented ones.
Last reviewed: November 2026 · Prices and device guidance checked by the Dubai IPTV Box team
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